Ark Collectives – Terms of Service

Welcome to Ark Collectives. These Terms of Service (“Terms”) govern your use of our website, services, and purchase of products through www.ark-collectives.com (the “Site”). By accessing or using our Site, you agree to be bound by these Terms and our Privacy Policy.

1. Eligibility

To use this Site or purchase our products, you must be at least 18 years old or the legal age of majority in your jurisdiction. By using the Site, you confirm that you meet this requirement.

2. Our Commitment

Ark Collectives creates wellness rituals rooted in Ayurvedic wisdom, modernized for today’s conscious consumer. All our formulations are cruelty-free, vegan, and free from harmful chemicals. While we strive to provide accurate information and safe experiences, our products are not intended to diagnose, treat, cure, or prevent any medical condition.

3. Product Information & Pricing

All prices are displayed in INR (₹), inclusive of applicable GST.
We reserve the right to correct any typographical errors in pricing or product descriptions and may cancel or refuse orders placed under such errors.

4. Orders & Payments

Orders placed through the Site are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
We accept payment via secure third-party gateways. By submitting payment information, you warrant that you are authorized to use the selected method.

5. Shipping & Delivery

We currently ship across India.
Estimated delivery times are displayed at checkout.
Shipping delays may occur due to external factors beyond our control. You will be notified of any major disruptions.

6. Returns & Refunds

We accept returns of unopened, unused products within 14 days of delivery.
Due to hygiene and safety reasons, opened or used products are non-returnable.
To request a return, please contact us at [contact@ark-collectives.com] with your order details. Refunds will be processed within 14 business days via the original payment method.

7. Use of Site & Content

All content on the Site—including text, product descriptions, logos, photos, videos, and design—is the intellectual property of Ark Collectives and may not be used or reproduced without express written permission.
You agree not to misuse the Site for any unlawful purpose or engage in unauthorized data extraction, reverse engineering, or interference with the site’s operations.

8. User Submissions

By posting reviews, photos, or testimonials, you grant Ark Collectives a non-exclusive, royalty-free, worldwide license to use, reproduce, and display your content for promotional purposes.
We reserve the right to remove any content that is offensive, false, or violates intellectual property rights.

9. Privacy & Data Protection

Your personal data is handled in accordance with our Privacy Policy. We comply with applicable data protection laws, including GDPR where relevant.
By using this Site, you consent to the collection and processing of your personal information as described.

10. Limitation of Liability

Ark Collectives shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Site or products.
Maximum liability is limited to the amount paid for the product(s) purchased.

11. Termination

We reserve the right to terminate or restrict your access to the Site at our discretion, without notice, if you violate these Terms or engage in abusive behavior.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

13. Modifications

Ark Collectives may update these Terms from time to time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of the Site constitutes your acceptance of such changes.

14. Contact Us

For any questions about these Terms, please reach out to us at: contact@ark-collectives.com